Returns & Exchange Policy

Return, Exchange & Cancellation Policy

RescuersClub.org is 100% committed to your satisfaction! If an item does not meet your expectations, we would be happy to exchange or refund (items in resellable condition) within 30 days of your order date.

We offer an exchange or refund if the product has been damaged in transit, is of a poor print quality or if you have been sent the wrong item.

Please be aware that all of our products are actually made to order and are unique to the customers request, so unfortunately we do not offer refunds or exchanges if the customer has chosen the wrong size, color, ordered by mistake or has changed their mind about their purchase. Please refer to our size guides before placing your order. By placing an order, customers confirm that they have viewed the sizes and have ordered correctly.

To initiate a return, exchange, or cancellation, please contact us first before returning any items - sales@rescuersclub.org .

Size Guides

 

 

Dog Bandanas